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Privacy Policy

Effective Date: February 26,2026

StoneArc Construction (“StoneArc,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request a quote, or use our services.

 

This Policy is intended to reflect applicable Canadian privacy requirements (including PIPEDA), and any applicable provincial privacy obligations.

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1) What We Collect
 
 
We may collect the following types of personal information:
 

  • Contact information: name, email, phone number, address (including project address)

  • Project details: scope, budget range, timing, photos you upload, site notes

  • Communication records: messages, emails, call notes, consultation details

  • Technical data: IP address, device/browser type, pages visited, approximate location (city/region)

  • Marketing preferences: newsletter/updates opt-in choices (if applicable)

 
 
 
 
2) How We Collect Information
 
 
We collect information in these ways:
 

  • When you submit a form (e.g., Request a Quote, Contact, Consultation)

  • When you email, call, or message us

  • When you upload photos or documents for a project

  • Automatically through cookies and similar technologies (see Section 6)

 
 
 
 
3) How We Use Your Information
 
 
We use personal information to:
 

  1. Respond to inquiries and provide estimates/quotes

  2. Plan and deliver services, including site evaluation and scheduling

  3. Communicate about your project, updates, and changes

  4. Improve our website and user experience (analytics/performance)

  5. Comply with legal and accounting obligations (e.g., invoices/records)

  6. Marketing (optional): send updates only if you request/consent (you can opt out anytime)

 
 
 
 
4) When We Share Information
 
 
We do not sell your personal information.
 
We may share information only when needed to operate our business, such as:
 

  • Service providers that help run our website and systems (e.g., website hosting/CMS, email tools)

  • Analytics providers (to understand site performance)

  • Payment processors (if you pay online)

  • Professional advisors (e.g., accounting/legal) when necessary

  • Authorities if required by law or to protect our rights and safety

 
 
All service providers are expected to handle information securely and only for authorized purposes.
 
 
 
5) Project Photos and Testimonials
 
 
If we use project photos, addresses, or testimonials for marketing, we will do so with your permission, and we can remove or anonymize content upon reasonable request (subject to legal/contractual limits).
 
 
 
6) Cookies and Analytics
 
 
Our website may use cookies and similar tools to:
 

  • keep the site functioning properly,

  • remember preferences,

  • measure traffic and performance.

 
 
You can control cookies through your browser settings. Disabling cookies may affect some site features.
 
 
 
7) Data Retention
 
 
We keep personal information only as long as necessary for:
 

  • providing services,

  • recordkeeping and warranty support,

  • legal/accounting obligations.

 
 
When no longer needed, we securely delete or anonymize it where practical.
 
 
 
8) Security
 
 
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, disclosure, or misuse.
 
 
 
9) Your Rights and Choices
 
 
You may request to:
 

  • access the personal information we hold about you,

  • correct inaccurate information,

  • withdraw marketing consent at any time.

 
 
To make a request, contact us using the information below.
 
 
 
10) Third-Party Links
 
 
Our website may include links to third-party sites (e.g., social media). We are not responsible for their privacy practices. Please review their policies separately.
 
 
 
11) Children’s Privacy
 
 
Our services and website are not intended for children under 13, and we do not knowingly collect information from children under 13.
 
 
 
12) Updates to This Policy
 
 
We may update this Policy from time to time. The “Effective Date” above will reflect the latest version. Continued use of the site means you accept the updated Policy.
 
13) Contact Us
For privacy questions or requests, contact:
 
StoneArc Construction
Email: [privacy@yourdomain.com or your email]
Phone: [phone]
Service Area / Mailing Address: [address or “Ontario, Canada”]

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